Get coronavirus (COVID-19) updates | Symptom checker now available
X
Locations / Hospitals

Prisma Health Richland Hospital

Contact Richland

Prisma Health Richland Hospital
5 Richland Medical Park Dr.
Columbia, SC 29203 Class Registration: 803-296-CARE (2273)
General Information: 803-434-7000
Patient Information: 803-434-6111

About Prisma Health Richland Hospital:

  • Celebrating more than 125 years of service to Columbia, Prisma Health Richland Hospital today is a 641-bed regional community teaching medical center.
  • More than 225,000 patients from across the state and beyond are served here each year.
  • More than 4,200 employees and a medical and dental staff of more than 900 provide a wide range of primary and specialty health care services.
  • Our areas of excellence include behavioral care, cardiology, obstetrics, oncology, orthopedics, neonatology, robotic assisted surgery and trauma.
  • Recognized as a High Performing Hospital in heart failure and COPD for 2019-20 by U.S. News & World Report.
  • Honored with the American Heart Association/American Stroke Association’s Get With The Guidelines Gold Plus quality achievement award and Target: Stroke Elite Plus Honor Roll for stroke care and the Gold Plus recognition for heart failure, recognizing our commitment to success and quality care.
  • Recipient of the American College of Cardiology's Chest Pain – MI Registry Silver Performance Achievement Award in 2019.
  • Designated as a Blue Distinction Center for maternity care and a Blue Distinction Center for spine, hip and knee care by Blue Cross Blue Shield of South Carolina.
  • Awarded “Exemplar” status for our NICHE (Nurses Improving Care for Health system Elders) program, the premier designation indicating our commitment to excellence in the care of patients 65-years and older.
  • Prisma Health was recognized by readers of The State as best Best Hospital System, 2014–2019.
Quick links:
Plan for Your Visit
    • Please call our patient directory at 803-434-6111.
    • Parking is free for patients and visitors in the hospital’s front and rear parking lots.

    • Hospital security officers are available to escort visitors and help with minor emergencies. For assistance, call Security at 803-434-7351.
    • Although hospital gowns will be provided, you may wish to bring a bathrobe, slippers, toiletries and other necessities from home.

    • If you wear dentures and/or contact lenses, please ask your nurse to note that on your chart and give you containers for safekeeping.

    • If you wear eyeglasses or a hearing aid, your nurse can put them in a safe place when you’re not wearing them.
    • Located in the main hospital lobby, an admitting representative is available to help patients Monday–Friday, 5:30 a.m.–11 p.m.; and Saturdays and Sundays, 7 a.m.–9 p.m.

    • They can be reached by calling 803-434-7301.
    • Financial counselors are available to assist you with concerns regarding your account and will help you establish an acceptable payment plan.

    • Click here for more information, or call 803-434-3834.
    • Our team of social workers, case managers and nurse care managers are available to all Prisma Health patients with concerns related to hospitalization and post-hospitalization needs.

    • Click here for more information or call 803-434-6888.
Do something nice for someone
  • Send a cheer card
    • Members of Volunteer Services deliver flowers and gifts sent to patients in the afternoon Monday through Friday.

      Flowers for patients in intensive care units are returned to the florist for re-delivery when the patient is assigned a regular room.

    • Address your gifts to:

      Prisma Health Richland Hospital
      5 Richland Medical Park Dr.
      (patient name and room number)
      Columbia, SC 29203
    • Members of Volunteer Services operate our gift shop, The Pink Lady. It has locations in the main hospital lobby and at Children's Hospital. 

    • Find more information here.
    • Mail sent to patients is delivered each morning.

    • Address to:

      Prisma Health Richland Hospital
      5 Richland Medical Park Dr.
      (patient name and room number)
      Columbia, SC 29203

    • Stamps can be purchased in the gift shop. Slots for outgoing mail are located on each floor of the main hospital at the back elevators.

    • If you are unable to access a mailbox, your nurse will be happy to mail outgoing letters for you.
  • Donate
On-site information
  • View floor map
    • Prisma Health offers free, wireless Internet access. Patients and visitors can use a Wi-Fi connection to use their own wireless devices while at any Prisma Health hospital.
    • The café is located on the first floor, near the front entrance. The menu varies daily.

    • A Starbucks kiosk is located in the Prisma Health Heart Hospital atrium, offering hot and cold beverages, snacks and light meals.

    • Click here for more details and hours of operation
    • We offer room service dining – order your meals when you want them, between 6:30 a.m. and 6:30 p.m., and have them delivered to your room within one hour. Please call 803-434-3700.

    • Patients on modified or restricted diets also can participate – our dietary assistants will help explain your special diet and assist you in ordering.
    • Our safety and security services department offers 24-hour coverage and patrols the medical center facilities, grounds and parking areas. The department may be reached by calling 803-434-7351.
    • Please protect your personal property – including laptop and tablet computers, mobile phones, jewelry, wallets/purses, eyeglasses, hearing aids and other items – while visiting Prisma Health.

    • Please leave your valuables at home, or arrange to send them home for safekeeping.

    • Prisma Health is not responsible for any loss or damage to your belongings.
    • Vending machines are located in the North Portal near 7 Richland Medical Park Dr., and in the fourth-, seventh- and eighth-floor lobbies.

    • Additional beverage machines are in the 10th- and 11th-floor lobbies.
    • There are four ATMs located in the main hospital. Two are located on the first-floor outside of the café and near Admissions. The others are located in the Emergency department and in the vending area between the Heart Hospital and the main hospital on the second-floor.
    • Smoking and tobacco products are strictly prohibited on all Prisma Health campuses. We ask that you honor our tobacco-free policy.