Joint Notice of Privacy Policies
For information on how medical information about you may be used and disclosed and how you can get access to this information click here.

Main Phone Number - Palmetto Health Baptist - (803) 296-5010
Frequently called numbers - Admitting - (803) 296-5251 / Patient Information - (803) 296-5440
Need another Palmetto Baptist number? Click here for a complete directory.

Visiting Hours
Visitors are welcome at Palmetto Health Baptist from 11:30 a.m. to 8 p.m. daily. Special visiting hours are observed on the Intensive Care Unit, the Intensive Coronary Care Unit and Psychiatry. Please call (803) 296-5440 to inquire about visiting times for these nursing units.

Parking
Free visitor parking is available in the parking garage located at 1501 Sumter St.. Palmetto Baptist offers security escorts 24-hours a day for patients and visitors. Nurses can arrange escorts to vehicles.

Security
The Security department offers 24-hour coverage and patrols the medical center facilities, grounds and parking areas.

Valuables
Palmetto Health Baptist cannot accept responsibility for misplaced personal items such as glasses and hearing aids or valuables such as jewelry or cameras. We encourage patients to leave valuables at home for safe keeping. However, a safe is available.

Internet Access
Palmetto Health now offers free, wireless Internet access. Patients and visitors can use a Wi-Fi connection to work from their own wireless devices while at any Palmetto Health hospital.

Smoking Policy
Because your health matters to us, effective May 1, 2005, Palmetto Health Baptist became an entirely smoke-free campus.

Though our buildings have been smoke-free for years, we're expanding our commitment to good health by including the areas surrounding those buildings.

In the interest of promoting good health and healthy lifestyles, Palmetto Health Baptist joins numerous other smoke-free hospitals around the country in modeling healthy behaviors for our community. It's our mission. And our concern for your wellness and those visiting our hospital (combined with what we know about second-hand smoke and the dangerous chemicals carried on the skin, hair and clothing of smokers) is reason enough for us to expand our commitment.

Thank you for joining us in making our hospital safe for all our patients and guests.

Food and Nutrition Services
Remember how food used to be served in a hospital? Trays were brought to patients at set times — often not what they wanted and served whether or not they were hungry.

At Palmetto Health Baptist, we offer Room Service dining. Order your meals when you want them, between 6:30 a.m. and 6:30 p.m., and have it delivered to you within one hour. Patients on modified or
restricted diets also can participate. Our dietary assistants will help explain your special diet and assist you in ordering.

Café and Bistro
The Café and Bistro are located on the basement level of the hospital and can be reached by using elevator A.

The main Café offers hot entrees, grilled items, soups and a variety of grab & go items.The Bistro offers a salad bar, deli and pizza. The Cafe is open every day, serving hot breakfast from 6–9:15 a.m.; continental breakfast from 6 a.m.–10:45 a.m.; lunch from 11 a.m.– 2:15 p.m.; and dinner from
4–7 p.m., Monday through Friday and 4–6 p.m., Saturday and Sunday. The Bistro is open 11 a.m.–5 p.m., Monday through Friday.

Lobby Café
The Lobby Cafe is located on third floor directly across from elevator A. The Lobby Cafe menu features Starbucks Coffee, espresso drinks and a variety of pastries. The Lobby Cafe is open from 6:30 a.m.– 2:30 p.m., Monday through Friday.

Crosswalk Cafe and Grill
Located on the third floor of the professional office building at 1333 Taylor St. The Crosswalk Cafe be reached by taking the crosswalk from the hospital.

Vending Machines
Vending machines are located in the cafeteria lobby on the basement level of the hospital and may be accessed by taking elevator A to the basement. Vending machines also are located in the outpatient surgery lobby on the second floor.

Case Management/ Medical Social Work
Medial social workers are available to all patients. The staff helps assist with concerns during hospitalization and helps plan for services that may be needed after discharge, often referring patients to community agencies for financial aid, home-care assistance and other support services. Patients can ask their doctor to refer them to a social worker.

Special Needs
Patients needing special assistance for any of the following needs should notify their nurse and contact the customer relations coordinator at (803) 296-5129.

	Foreign language interpreter
	Sign language interpreter
	Closed captioning
	Telephone device for the hearing impaired.

Mail
Mail is delivered to patients each day. Special delivery mail is delivered upon receipt. Any mail received after discharge will be forwarded.

Flowers
Flowers and gifts are delivered Mondays through Fridays. Flowers for patients in Intensive Care are returned to the florist for re-delivery when the patient is assigned a regular room. Flowers for discharged patients are returned to the florist.

Automated Teller Machines
Automated teller machines are located in the cafeteria lobby. Take elevators A to the basement.

Hotels
Following is a list of nearby hotels that give reduced rates for family members of patients at Palmetto Health Baptist. Call ahead for reservations and request the "hospital rate." For your convenience, we have also linked their website addresses below. Palmetto Health Baptist is not endorsing the use of any specific hotel.

Hotel Marriott Best Western Claussen’s Inn Days Inn Residence Inn Town House Whitney Hotel

Tel: (803) 771-7000 779-7790 765-0440 736-0000 779-7000 771-8711 252-0845

Address 1200 Hampton St. (Downtown area) 1301 Main St. (Downtown area) 2003 Green St. (Five Points area) 7128 Parklane St. (Northeast Columbia area) 150 Stoneridge Dr. (Riverbanks Zoo area) 1615 Gervais St. (Downtown area) 700 Woodrow at Devine (Five Points area)

Directions
Click here for directions on how to get to the main Palmetto Health Baptist campus in Columbia, SC.