Patient & Visitor Info
Palmetto Health Richland Campus Numbers
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Mail is delivered to patients Monday through Friday. Special delivery mail is delivered upon receipt. Any mail received after discharge will be forwarded.
Mail may be sent to:
(Name of Patient)
Palmetto Health Richland
5 Richland Medical Park Drive
Columbia SC, 29203
Smoking is prohibited in all Palmetto Health hospitals.
Guest Information Desk
The staff at the information desk that is located in the main lobby can assist with questions or needs patients or visitors may have. To contact Patient Relations, call 803-434-6237.
Located in the main hospital lobby, an admitting representative is available to help patients Mondays through Fridays, 5:30 a.m.–11 p.m.; Saturdays and Sundays 7 a.m.–9 p.m. They can be reached by calling 803-434-7301.
Any questions concerning payment of bills after discharge should be directed to a customer service representative in Patient Accounts at 803-296-5098 or 1-800-243-7711.
Palmetto Health Richland cannot be responsible for misplaced or stolen personal property. To prevent such losses, we advise you to send your valuables home with a family member. If this is not possible, you may deposit valuables in the hospital safe. For more information, call Security Services at 803-434-7351.
Joint Notice of Privacy Policies
For information on how medical information about you may be used and disclosed and how you can get access to this information click here