Volunteer Programs  > Volunteer Opportunities  > Personal Touch Volunteers  > Responsibilities & Requirements 

Responsibilities & Requirements

feeding patient

What do Personal Touch Volunteers do?

Personal Touch Volunteers provide comfort care, including both practical and emotional support, to Palmetto Health Baptist patients and their families, as well as providing staff support.

Responsibilities and duties include...

  • Visit with patients, listen, and provide emotional support.
  • Feed patients; distribute and retrieve meal trays.
  • Assist patients in walking.
  • Transport patients in wheelchairs within the hospital and to their vehicles at discharge.
  • Distribute and retrieve patient-specific snacks or juices as directed.
  • Offer relaxing backrubs to patients, as trained.
  • Assist with or give bed-baths.
  • Assist patients with personal care.
  • Provide patients with diversion and companionship.
  • Offer other assistance as indicated on unit-specific job descriptions.
  • Assist staff with errands (specimens to lab, medical records from Health Information, supplies from SPD, etc.).
  • Support patients during medical and nursing procedures.


  • Reliably fulfill a minimum commitment of one 4-hour shift each week for at least one full year.
  • Ability to maintain confidentiality.
  • Ability to maintain a professional appearance and manner.
  • Ability to express and effectively transmit compassion.
  • Ability to perform duties without constant or direct supervision and to exercise initiative.
  • Ability to physically assist patients and staff in the Personal Touch Volunteer role.  

Who can be a Personal Touch Volunteer?

Applicants must have a positive attitude and must be at least 18 years of age with the abilities listed above.