- Patient & Visitor Information
- Quality and Patient Safety
- Commitment to Quality
- How We Measure Quality
- How Others Measure Us
- Patient Satisfaction
- Advance Directives
- Quality & Patient Safety Partners
- Patient Safety Tips
- Our Physician Practices
- Specialty Centers
- Da Vinci Robotic Surgery Center
- Patient Care Services
- Education, Residency Programs & Research
- Community Outreach
- Patient Stories
- Palmetto Health Foundation
- Volunteer Programs
The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey is a national, standardized, publicly reported survey of patients' perspectives of hospital care. HCAHPS (pronounced "H-caps") allows valid comparisons to be made across hospitals locally, regionally and nationally.
The Centers for Medicare & Medicaid Services (CMS) implemented the HCAHPS survey in October 2006 and publishes results on the Hospital Compare website four times a year.
The HCAHPS survey asks discharged patients 27 questions about their recent hospital stay. The survey is administered to a random sample of adult patients across medical conditions between 48 hours and six weeks following discharge.