Hospitals  > Baptist  > Baptist Patient & Visitor Info 

Welcome to Palmetto Health Baptist, the Midlands' trusted provider of healthcare since 1914. Our vision is to be remembered by each patient as providing the care and compassion we want for our families and ourselves.

Whether you are a patient or visitor to our campus, our staff and volunteers will strive to make your experience a satisfying one.

Patient & Visitor Information

Smoking Policy
Because your health matters to us, effective May 1, 2005, Palmetto Health Baptist became an entirely smoke-free campus.Though our buildings have been smoke-free for years, we're expanding our commitment to good health by including the areas surrounding those buildings. In the interest of promoting good health and healthy lifestyles, Palmetto Health Baptist joins numerous other smoke-free hospitals around the country in modeling healthy behaviors for our community.

Automated Teller Machines
Automated teller machines are located in the cafeteria lobby. Take elevator A to the basement.

Admitting Services
Admitting  is open 24 hours a day, seven days a week. It is located in the third floor tower, across from the Sumter Street parking garage. As you enter the building from the crosswalk, turn left. The office will be located on the left. They can be reached by calling 296-5251. Patients arriving after 9 p.m. should register in the Emergency Room.


  • The Palms Café  is located on the basement level of the hospital and can be reached by using elevator A.
  • Lobby Café is located on third floor directly across from elevator A. The Lobby Café menu features Starbucks Coffee, espresso drinks and a variety of pastries. The Lobby Café is open from 6:30 a.m.– 2:30 p.m.
  • Crosswalk Café and Grill is located on the third floor of the professional office building at 1333 Taylor St. The Crosswalk Café can be reached by taking the crosswalk from the hospital.

Mail & Deliveries
The hospital's Auxiliary of Volunteers delivers flowers and gifts sent to patients Monday through Friday from 1–3:30 p.m. Flowers for patients in Intensive Care or Intensive Coronary Care units are returned to the florist for re-delivery when the patient is in a regular room. Flowers for discharged patients are returned to the florist.

Mail is delivered to patients each morning. Special delivery mail is delivered upon receipt. Any mail received after discharge will be returned to the sender. Stamps may be purchased in the Gift Shop located on the first floor at the Taylor Street entrance. Mail drops are located beside elevators A and B on each floor.

Mail may be sent to:
(Patient Name)
     Palmetto Health Baptist
   Taylor at Marion Street
Columbia, SC 29220

Safety & Security
The Safety and Security Services department offers 24-hour coverage and patrols the medical center facilities, grounds and parking areas.The department may be reached by calling (803) 296-5057.

Palmetto Health Baptist cannot accept responsibility for misplaced personal items such as glasses and hearing aids or valuables such as jewelry or cameras. We encourage patients to leave valuables at home for safe keeping. However, a safe is available.

Free visitor parking is available in the parking garage located at 1501 Sumter St. Palmetto Baptist offers security escorts 24-hours a day for patients and visitors. Nurses can arrange escorts to vehicles.

Special Needs

  • Foreign language interpreter
  • Sign language interpreter
  • Closed captioning
  • Telephone device for the hearing impaired

Vending Machines
Vending machines are located in the cafeteria lobby on the basement level of the hospital and may be accessed by taking elevator A to the basement. Vending machines also are located in the outpatient surgery lobby on the second floor.

Visiting Hours
Visitors are welcome at Palmetto Health Baptist from 8:30 a.m.– 8:30 p.m.Special visiting hours are observed on the Intensive Care Unit, the Intensive Coronary Care Unit,  Psychiatry Units, and Neonatal Intensive Care. Please call (803) 296-5440 to inquire about visiting times for these nursing units.